Privacy statement

Responsible for the protection of your personal information.

Administradora Mexicana de Hipódromo S.A. de C.V., located at Av. Conscripto 311 Col. Lomas de Sotelo 11200 México D.F., México, is responsible for the treatment of your personal information.

How to contact us:

Privacy Office: Centro Banamex
Address: Av. Conscripto 311, Col. Lomas de Sotelo, 11200, México D.F., México.
Email: info@centrobanamex.com
Telephone: 52 55 5268-2000

For what purposes do we record and use your personal information?

Your personal information will be used for the following purposes: Provide you with information that you request. Inform the client of changes or new products or services related to anything contracted or acquired

What personal information do we obtain and from where?

Personal information that we acquire directly: name, email, telephone, company name and industry sector.

We collect personal information directly when you furnish it to us through a variety of avenues when enquiring about contracting a service. This may include, for example, information about the event that you are interested in contracting. Personal information that we collect when you visit our website or use our online services: name, email, telephone, company name, industry sector, IP address and city.

How can you limit the use of your personal information?

You may opt out of receiving emails with promotions by send the following request: send an email to info@centrobanamex.com and write in the subject line the word: Baja.

How can you access or modify your personal information, or cancel or object to its use?

You have the right to access any of your personal information that we hold, and to review how it is used, as well as to correct it in the event it contains errors or is incomplete; erase them should you deem them unnecessary for any of the purposes indicated in this privacy statement, when they are used for ends not agreed upon or when the contractual or service relationship has ended, or oppose its use for specific reasons.

The mechanism for exercising the abovementioned rights is to send an email request to info@centrobanamex.com with the word "baja" in the subject line.

The time limit for responding to your request is 15 working days.

For more information, please contact the privacy department at info@centrobanamex.com.

How can you revoke consent for the use of your personal information?

At any time you may revoke your consent for the use of your personal information, which we will cease using. To revoke consent, please send your request to info@centrobanamex.com, with the word "baja" in the subject line.

Within a maximum 15 working days, we will act upon your request.

Modifications to the Privacy Statement

We reserve the right to modify or update this privacy statement at any time, in response to new legislation, internal policies o requirements for providing or offering our services or products.

These modifications are available to the public on our website at www.centrobanamex.com/en/privacy_statement/

Use of cookies

Cookies are text files that are downloaded automatically and stored on the hard drive of the user's computer when navigating a particular Internet page, which serve to remind the Internet server of certain information concerning the user, such as preferences for visualizing the information contained on that server, name and password.

We use cookies to obtain personal information about you, such as:

To whom can you lodge a complaint about the misuse of your personal information?

If you feel that your right to the protection of your personal information has been impinged by the conduct of one of our employees or by our actions or responses, or that in the use of your personal information the regulations stipulated in the Federal Law for the Protection of Personal Information Held by Third Parties have been violated, you may lodge a complaint before the Federal Institute for Access to Information and Data Protection (IFAI). For further information, visit www.ifai.org.mx.

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